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Level 1

I've already made my federal tax payment but it states they are making it also, how do I get this to stop

 
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Community Champion

I've already made my federal tax payment but it states they are making it also, how do I get this to stop

Obviously you signed up for Full Service which includes payments made for you. If your subscription confirmation is fir a lesser level then intuit owes you a public apology (think wells Fargo extra accounts) as well as a refund.

 

You can downgrade but downgrading and getting a payment reversed will require you calling payroll support.

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QuickBooks Team

I've already made my federal tax payment but it states they are making it also, how do I get this to stop

Hi there, @paulktg.

 

Welcome to the Community. If you've made your Federal tax payment manually, you'll need to record the tax payments you've made in QuickBooks. 

 

However, if you've also used the electronic tax payments in QuickBooks, I'd suggest you check its status so you can delete it if it's not yet submitted. Here's how: 

 

  1. Go over the Taxes tab on the left menu, then click Payroll Taxes.
  2. Select View Tax Payment you have made, then Change the date range if necessary.
  3. Click the name of the tax payment link, then check the E-file Status of your federal tax.
  4. At the top right corner, click the drop-down and select Delete.
  5. Click Yes to confirm the deletion.

 

For additional information, the following article contains more information about this: Delete a tax payment.

 

If you have any further questions or concerns, reach out in the post below. Have a great day ahead. 

 

 

 

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