Connect with and learn from others in the QuickBooks Community.
Join nowHello there, grantel,
I'm here to help disable advertisements you've already paid for in QuickBooks Online (QBO).
These ads serve as a guide to help you navigate the software. While there isn't an option to permanently turned them off, you can click the X or No, thanks button. This way, QBO will turn off the ads and remember your choice. Thus, the pop-up won't show up again.
For now, I recommend visiting the Product Updates page to know what's new and coming in the system. This link has topics about the latest improvements in QBO.
Feel free to leave a comment below if there's anything else you need. I'm always around to help you out.
Sorry, not one of the answers Intuit has provided for disabling QB2020 popup windows and advertising are acceptable. These are NOT DESIGN FEATURES, they are DESIGN FLAWS and frankly, this program has gotten more annoying with every version.
For years QB users have requested ads and popup windows be removed, but receive the same responses ... "we will notify (fill in the blank)" or "contact us (link) to address your concerns with our design team." The "check box" under Preferences does nothing. Literally, nothing.
Since 2004, our company requested a number of changes and fixes (why on earth does the ending balance need to be 72pt Bold Type?) and not one has been considered, discussed or implemented because none are marked SOLVED.
Obviously, Intuit Corporation is
Too big to fail
Too big to jail
Too big to care
Too big to share
As for the popup surveys on every QB support page, why bother? The humans aren't listening.
Having to click X TWICE EVERY SINGLE TIME I am converting a purchase order into a bill is unreasonable.
It is interfering and inefficient.
This issue has been complained about for a very long time and it is time intuit addresses it once and for all.
Selecting HELP to issue a bug report does not work
Selecting the Gear icon to issue a help report is not available.
Good afternoon, @actionglass.
Thanks for chiming in on this thread. This isn't the impression I want to leave you with. Let me share some light on this subject.
You can submit feedback through your QuickBooks Online (QBO) account. This will be brought to our Product Developers attention so they can consider having a disable button for pop-ups in the next available update for the system.
Don't worry. I can walk you through the steps of submitting feedback. Here's how:
It's that easy!
Don’t hesitate to post a comment if you have any other QuickBooks concerns. I’ll be right here to answer them for you. Have a great day ahead!