I would like to disable advertisements for loans, services and promotions on my accounting software that I already pay for. Where do I select to not be advertised at?

Hello there, grantel,

I'm here to help disable advertisements you've already paid for in QuickBooks Online (QBO).

These ads serve as a guide to help you navigate the software. While there isn't an option to permanently turned them off, you can click the X or No, thanks button. This way, QBO will turn off the ads and remember your choice. Thus, the pop-up won't show up again.

For now, I recommend visiting the Product Updates page to know what's new and coming in the system. This link has topics about the latest improvements in QBO.

Feel free to leave a comment below if there's anything else you need. I'm always around to help you out.

Sorry, not one of the answers Intuit has provided for disabling QB2020 popup windows and advertising are acceptable. These are NOT DESIGN FEATURES, they are DESIGN FLAWS and frankly, this program has gotten more annoying with every version.

For years QB users have requested ads and popup windows be removed, but receive the same responses ... "we will notify (fill in the blank)" or "contact us (link) to address your concerns with our design team." The "check box" under Preferences does nothing. Literally, nothing.

Since 2004, our company requested a number of changes and fixes (why on earth does the ending balance need to be 72pt Bold Type?) and not one has been considered, discussed or implemented because none are marked SOLVED.

Obviously, Intuit Corporation is

Too big to fail

Too big to jail

Too big to care

Too big to share

As for the popup surveys on every QB support page, why bother?  The humans aren't listening.

Having to click X TWICE EVERY SINGLE TIME I am converting a  purchase order into a bill is unreasonable.

It is interfering and inefficient.

This issue has been complained about for a very long time and it is time intuit addresses it once and for all.

Selecting HELP to issue a bug report does not work

Selecting the Gear icon to issue a help report is not available.

Good afternoon, @actionglass. 

Thanks for chiming in on this thread. This isn't the impression I want to leave you with. Let me share some light on this subject. 

You can submit feedback through your QuickBooks Online (QBO) account. This will be brought to our Product Developers attention so they can consider having a disable button for pop-ups in the next available update for the system. 

Don't worry. I can walk you through the steps of submitting feedback. Here's how: 

1. Go to the Gear (Settings) icon in the top right-hand corner. 
2. Under the "Profile" column, choose Feedback. 
3. Share you feedback and hit Next when done. 

It's that easy! 

Don’t hesitate to post a comment if you have any other QuickBooks concerns. I’ll be right here to answer them for you. Have a great day ahead!

I have left feedback. It never helps. QB (Intuit) has really lost its way. Rather than make the best product that works flawlessly, they are trying to up sell their existing customers to increase their margins. They don't care about the customer experience. They just care about pushing loans and other crap onto people. 

No close button or 'X' exists.... just a big teal banner taking up real-estate on my screen. I would buy a bigger monitor but it would just make your banner larger. If it wasn't for merchant  services and PO function I would drop this bloatware in a heartbeat. PS the PO doesn't even work in the ap which is doubly annoying.

Agree 100% about the "feedback" button.  I've encountered so many (very nice) support agents who are aware that there will never be a solution to the problem I'm raising, and just offer the "feedback" option to try to make me go away.  I'm getting it once or twice a week now, and here this thread has it TWICE.  I think we can really say that, when Intuit says "submit your problem in the feedback form", they're really saying "We're aware of the problem and don't intend to do anything about it".

In this case, they're specifically saying this:

Even though our users pay us a hefty price every month, we will bombard them with ads on every screen with no option to turn them off. 

We don't care that the ads take up half the screen and are a major distraction. 

We don't care that the extra time spent searching for the tiny X contributes to eye-strain.

We don't care that the extra click on the tiny X contributes to repetitive stress injury. 

We don't care that this user isn't the decision maker for these services.

We don't care that this user has already dismissed the advertisement many times before.

Great user experience indeed!

Anyone go to a different software to use? Quickbooks has become SO annoying with the pop ups and suggestions. Requests my intuit log in about every 10 days saying I haven't logged in there for 90. I want to update when I WANT to update. All the extra is not always used. More than 20 years of using their software and I think I've had enough!!  

same boat and feelings. We will be eliminating all QB accounting in near future, and anyone that asks will be told to avoid.

I've submitted this feedback a dozen times but they haven't changed anything

me too. I am so PISSED with Intuit I wish I could find another option without the learning curve being too steep. My accountant is furious as well, but they don't seem to care

You say they "remember your choice" BUT THEY DON'T

omg I'm so glad I got out of the accounting department... the account I posted with earlier got flushed along with my QBO access, good riddance.  After I posted my grievance earlier, I found a working solution to this.  It gets a little technical - apologies for that, but it was kind of a no-fail mission for me....oh, I almost cried when I made the loan-application one go away.  I will copy the substance of the solution over here so more people can see it:

You actually *can* get rid of these if you use the Chrome browser and are allowed to install extensions.  There is an extension called "stylish" which lets you selectively modify elements of a page.  This is the script I've developed to address these:

*.marketing-ipd-tsa-widgets{ display:none !important; }
*.explore-products-container-wrapper{ display:none !important; }
*.card-content-qbchecking-promo{ display:none !important; }
*.capital-loan-application-card-container{ display:none !important; } 

You copy/paste the above list into the "Stylish" extension once you have it installed and set-up.  That list was current as of July 14 of last year - they may have added more ads in the meantime, or changed the names of the elements.  I don't have access to test it any more, and I've since switched computers.  Ask your IT person to help you if there are ads that this doesn't cover.  You will have to get the element name/class/id by right-clicking on the ad, and choose "Inspect" at the bottom of the list.  Once you have this, add a directive to the list, following the pattern in the 4 I've given above.  Good luck and happy Friday!  -mgr