Hello, MrsCrawdaddy.
Let me give some clarifications and mail W-2 in QuickBooks Desktop (QBDT).
The filing of W2 and delivery depends on how you set up your account. If you chose us to pay and file your federal and state payroll taxes for you or if you opted to pay and file them yourself.
If you turned on auto pay and file, we mail the W-2s directly to your employees’ home addresses starting January 10. And if you've set up QuickBooks Workforce, your employees can also see copies of their W-2s online.
For more information about this, here's a great resource that you can read: Does QuickBooks file and deliver my W-2s?..
For future reference, you can check this resource to help you get ready during tax season: Year-end checklist for QuickBooks Desktop Payroll.
Please keep us posted on how things go about W-2s. We're always around to help you out again. Take care and stay safe.
