Is anyone else having trouble with their QBO efile 1099's??

Archie_B · ‎January 27, 2023

Good day, JBH2

Let me guide you on how to successfully e-file your 1099s in QuickBooks.

This unusual behavior could be caused by locally stored internet cache files, which explains why you received this error message when submitting the form.

We'll run some troubleshooting steps so you can submit your forms and get back to business. First, let's access your QuickBooks Online account through a private or incognito window. Depending on the browser, use the following keyboard shortcut:

Safari: press Command + Shift + N
Google Chrome or Microsoft Edge: press CTRL + Shift + N
Mozilla Firefox: press CTRL + Shift + P

If you're able to create and file 1099s, you can go back to your regular browsing window and clear its cache. This will remove outdated and corrupted internet files that can cause browsing issues.

Alternatively, you can check out and use a different supported browser that works best with QuickBooks Online.

Let me know in the comments section below if you have other concerns or questions about 1099s. I'll get back to you as soon as I can. Keep safe.

lggarrison · ‎January 28, 2023

I am getting the following error. I have tried an Incognito browser, using different browsers, updating payment information, and none of them work. I still get the same error!

Unable to process your request at this time. Please sign out and try again later. If the issue persists, please contact support and reference this message.(Error code:-81705)

ReymondO · ‎January 28, 2023

Thanks for following the suggestions above, @lggarrison.

Since you're still getting the same results, I recommend reaching out to our QuickBooks Online Technical Team. They can perform a further investigation to identify the cause of the error when e-filing 1099s.

Here's how to get in touch with them:

Log in to your QuickBooks account.
Click (?) Help at the right top.
Select Contact Us to connect with a live agent.
Enter a brief discussion of your concern and click Let's talk.
Choose a way on how to get in touch with them.

In case you need related resources while working with QuickBooks, please feel free to skim through the topics from our help articles.

Please let me know how else I can help you with QuickBooks. I've got your back and am always happy to help. Keep safe!

Ant_Kat · ‎January 29, 2023

I kept getting an error message "Something Not Right We couldn't fetch your 1099s for filing. Please try again Later." I was finally able to file them by having a Administrator sign in and complete the e-file.

PRL · ‎January 30, 2023

I also can't efile our 1099s ... this is the error message:

"Unable to process your request at this time. Please sign out and try again later. If the issue persists, please contact support and reference this message.(Error code:-81705)"

TaylorNS · ‎February 02, 2023

I was also getting error 81705. It was because I did not have the correct permissions to send 1099s.

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