Is there a way to change the contact phone number in the the payroll section so that I can enter direct deposit info. It keeps sending security key to the old cell.

Hi there, @jratdz. 

Thanks for visiting the Community. Yes, there's a way and only a Master Admin of the payroll account can change it.

Here's how: 

1. Click the Gear icon at the top right, then choose Payroll Settings.
2. Choose Contact Information.
3. Enter your phone number in the Work Phone field.
4. Click OK.

You can now receive the Security Key on the registered phone number. Also, you can specify up to five phone numbers per authorized user so you can still retrieve the security key. 

For more information, read through this article: Security Key feature. It helps you learn how to retrieve the security key using the active phone number from other authorized users so you can change your phone number in the payroll section. 

I'm also adding an article for your future reference. Check out: Adding or removing authorized users from your account. It helps you learn about granting user access to both employees and non-employees to your account.

Should you need more assistance, feel free to comment below. I'm always around to take care of all your needs. Have a wonderful day ahead. 

I've tried to change the number and tried to add a new number. It will not allow me to because it keeps sending the code to the number on file, which I no longer have. Is there another way I am missing. 

I appreciate you for trying the steps I've provided, @jratdz.

Since the system still sends the code to the old number, I'd suggest you update the phone number on file by logging to https://accounts.intuit.com/index.html. 

Once logged in, you will be routed to Intuit Account Settings page. Then, follow these steps below to edit your phone. Here's how: 

1. Under the Sign In & Security section, click the Edit option for Phone. 
2. Click the Change link beside your registered phone number. 
3. Enter the new number and your Password in the given fields. 
4. Click Save. 

You can now enter the direct deposit info. Check out this help article for your reference: Update an employee's direct deposit bank info. 

Let me know if there's anything else that I can help you with. I'd be glad to help in any way I can. Take care.