I'm here to make sure you can create the MA state SUI file, PaulCC.
This error can occur if the payroll report templates aren't associated with Excel. To fix this, let's set the file association manually. I'll guide you how.
- Using Windows Explorer, navigate to the template through the file path listed within the error message (c:\program file\quickbooks\2020\componants\templates\state_SUI.xlt for the action "new").
- Double click on the file listed within the error message.
- You will receive a prompt asking you to select a program to associate the file to.
- Highlight Excel and then select OK to link the template with Excel and open the report.
I've included an article that'll help you e-file your State Unemployment Filings from QuickBooks Desktop: Submit State Unemployment Filings.
You can also visit our Payroll Tax Links article to ensure your compliance with state payroll tax regulations.
Please keep me posted here in the Community on your progress in getting this resolved. I'm determined to help you succeed.