Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
I miskeyed an employees social security number. This is the employees’ first direct deposit. I ran payroll. The employee contacted me and shared he couldn’t access his paycheck stubs. Upon checking I realize I miskeyed his social. I corrected this but had run payroll about 7 hours prior. Will his paycheck be rejected? Do I need to do a paper check or did updating the social security number update the file sent with his direct deposit?
Let me provide you with the information about processing direct deposit (DD) paychecks in QuickBooks, Boatesmba2.
I appreciate you for making corrections to the employee's social security number. The direct deposit scheduled to offload is exactly 5 PM Pacific Time two days before the paycheck date. If you need to make any changes to the direct deposit paycheck, we'll need to void the payment you already sent before the offload schedule.
If you are using QuickBooks Desktop, follow the steps below to void a direct deposit paycheck:
For additional reference, you can check this article on how to cancel or stop a Direct Deposit paycheck. To check also the DD status if it is already offloaded, I'd suggest contacting our Payroll Support Team. They also have the tools to trace the direct deposit and will advise you if there's a need to create a paper check.
Feel free to browse this link here if you need help with other tasks in QuickBooks Payroll. It'll route you to our general payroll topics with articles.
Keep in touch if you need any more assistance with this, or there's something else I can do for you. I've got your back. You have a good one.
As far as I know, using the wrong SSN won't cause a DD paycheck to be rejected by the recipient's bank. The SSN isn't included in the ACH DD order to the bank, so they have no way to reject it based on the SSN.
Generally, as soon as you discover the SSN or other information is wrong, fix it in QuickBooks and then continue. If you have filed tax forms with the wrong SSN, then you'll need to fix that, but it doesn't sound like you've done that in this case.
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.
For more information visit our Security Center or to report suspicious websites you can contact us here