Mismatched Q4 2020 941 Filings in Intuit: Duplicate EIN Use & Discrepancy in Reported Payroll Amounts

I recognize how important this matter is and want to make sure it’ll taken care of, @aysha2023.

Since this situation requires personal information to check everything up, it’s best to contact our Payroll Support team again and explain it in detail. You can provide them with the evidence you’ve gathered. Our representatives can give you advice tailored to your circumstances and take corrective action to get this settled.

Before that, take a glimpse at our support hours so you’ll receive responses quickly. Then, you can follow the steps below to connect with us:

1. Sign in to your QuickBooks Online account.
2. Go to the Help (?) menu.
3. Select the Search tab, then click Contact Us.
4. Enter your brief concern in the field.
5. Tap Continue.
6. Click the Chat or Callback option.

Here’s an illuminating guide to learn how the program populates each line and an equivalent report from your payroll: How QuickBooks populates Form 941.

I appreciate your time in reaching out to the Community for assistance. If you have other payroll concerns or any related questions, please feel welcome to add comments or post a new one. I’m always ready to help.

i had tried this all day yesterday, and nobody was able to help me other than send me the 941 that was part of the other company 

@MadelynC  please help me this is becoming a major issue for me 

Thanks for getting back to the thread, aysha2023. We deeply understand and hear the sentiments you've expressed. We recognize the profound impact this issue has had on your business operations.

• How QuickBooks populates Form 941
• General Instructions for Form 941

If you require assistance with other payroll-related tasks, you can visit the following resources:

• Year-end checklist for QuickBooks Online Payroll
• Add pay history to QuickBooks Online Payroll
• Learn about reports to use to enter prior payroll

The Community is always available to provide assistance. If you have any additional questions or concerns, please don't hesitate to click the Reply button or post in the Community. We're rooting for the success of your business. Keep safe!