Multi state unemployment setup - maryland, wv, pa

Hi there, jeffspharmacy.

I'm here to help you handle multi-state unemployment setup in QuickBooks Online Payroll.

The state in which your employees reside and work dictates the state payroll taxes that you and your employees must adhere to. These taxes may encompass State Withholding, State Unemployment Insurance, local taxes, State Disability Insurance, and Paid Family Leave.

To proceed with the setup, you can mark the employees' tax-employees on the state they live in. I'll show you how:

1. Go to Payroll, then Employees.
2. If your employee is new, select Add an employee.  If an existing employee moved to a new state, select your employee from the list.
3. From Employment details, select Start or Edit. Select or add the work location where you’re required to pay State Unemployment Insurance.  If you have remote employees, the work location may be different than where your employee physically works. Then select Save.
4. From Tax withholding, select Edit. Go to the State withholding section. If you see two states:
   • If you don’t need to collect state withholding in one state: in the Filing Status ▼ dropdown, select Do not withhold (exempt).
   • If there’s a reciprocity agreement between the two states, select if your employee gave you a Certificate of Nonresidence form. The form determines which State Withholding is collected.
5. If you see a Local Taxes or Other taxes section, select the applicable taxes and enter the rates.
6. If you or your employee are exempt from any taxes (not common), from Tax Exemptions, select the applicable tax(es).
7. When finished, select Save.

I've also added this awesome article about multi-state employment payroll situations that I'm sure you'll find helpful. In this article, you'll learn about the different multi-state situations with their reciprocity agreements.

I've got your back if you have more questions about managing your payroll in QBO. Just add your reply in the comment section so I can assist you further. Have a good one.

Thanks for getting back, Jeff. I'm glad to hear the information provided by my colleague above helped you clarify things. I understand you also want to delete the UI accounts and enter a zero rate, yet payroll will not let you. I'll impart insight to help you get through this ASAP.

It could be the work location. You'll want to ensure you selected the accurate location. Furthermore, to help you remove other states that include the SUI, since I don't have direct access to your QuickBooks account, I recommend you contact our QuickBooks Online Payroll support for assistance with this specific problem. They should be able to help you troubleshoot and resolve the issue with the UI accounts.

To speak with one of our experts from QuickBooks Online Payroll Support. Please follow the steps below to contact support:

1. Sign in to your QuickBooks Online company. Select Help (?).

2. Choose either tab: Assistant or Talk to a Human.

3. Search or click Contact Us.

4. Start a chat with a support expert.

You can contact us from Mondays to Fridays, 6 AM to 6 PM PT, and Saturdays, 6 AM to 3 PM PT.

Feel free to read these references for future use:

• Create and run your payroll.
• Print or reprint paychecks and pay stubs.

Feel free to post here in the QuickBooks forum again if you need more assistance with UI and rates or anything else in QuickBooks. I'll be right here to help you anytime. Goodbye for now. Have a lovely day!