My client gave me an incorrect bank account number setting up their direct deposit, How do I now change the account since it was rejected

Great to meet you, @BBoner.

Let's update the correct bank information into Payroll.

All you need to do is go back through the steps of adding the bank information and verify the new information.

Update Bank Information

1. Go to Employees.

2. Choose My Payroll Service and then Accounts/Billing Information.

3. Sign in.

4. Locate the Payroll Info section.

5. Under "Direct Deposit Bank Account," select Edit.

6. Enter your payroll PIN, then click Continue.

7. Type in the new bank account details and then press Update.

8. After you receive the confirmation pick Close.

Verify the bank account

1. Go through steps 1-3 from above.

2. Go to the Payroll Info section.

3. Under "Direct Deposit Bank Account," select Verify.

4. Enter and confirm your payroll PIN.

5. Click Submit.

You can learn more about how to change your direct deposit bank account for QuickBooks Desktop Payroll through this link.

I’m only a couple of clicks away if you need anything else. Have a wonderful day!