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phoenixtreecare
Level 1

My direct deposit payroll did not post to my employee's accounts today but shows up as correctly created and processed on my QuickBooks account?

The company account balance is fine and cannot find any other reason why my employees pay not posted today.
2 Comments 2
JoaoF
Moderator

My direct deposit payroll did not post to my employee's accounts today but shows up as correctly created and processed on my QuickBooks account?

Hello @phoenixtreecare

 

We were alerted to a third-party issue with direct deposit processing this morning that has delayed the deposit of employees' paychecks into their accounts. The issue has been resolved and your employees should expect to see the funds available in their bank account by end of the day today.

 

We know how critical each paycheck is to your team. This is, even more, the case in our current environment. Thank you for your patience as we focus to ensure your employees’ funds are available as soon as possible.

nonasnyder123
Level 1

My direct deposit payroll did not post to my employee's accounts today but shows up as correctly created and processed on my QuickBooks account?

This has happened to my company today and I need to let my employee's know when they will all receive their funds. The bank account is fine -- shows all of these pending and Payroll all shows processed - this was run last week so it had plenty of time.

 

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