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ms5
Level 1

My direct deposit payroll shows that it processed, but my staff did not get their checks

Is anyone else n the same boat today???
4 Comments 4
QFUC
Level 1

My direct deposit payroll shows that it processed, but my staff did not get their checks

Yes, same issue with us and been waiting for a call back for 2 hours.

Hull Girl
Level 1

My direct deposit payroll shows that it processed, but my staff did not get their checks

lynnimplementrep
Level 2

My direct deposit payroll shows that it processed, but my staff did not get their checks

Yes we are in the same boat

ReyJohn_D
Moderator

My direct deposit payroll shows that it processed, but my staff did not get their checks

Hello, @ms5 @QFUC @Hull Girl @lynnimplementrep.

 

Thank you for reporting this in the Community. We have resolved the issue from this morning which prevented some direct deposits from being processed as normal. We expect to see funds available in your employees' bank accounts by the end of the day today.

 

In the meantime, this status page will have the latest updates and information on the issue while we work through all impacted accounts: http://status.quickbooks.intuit.com/incidents/jnhwslhtskgd.

 

Thank you for your patience as we focus to ensure your employees’ funds are available as soon as possible.

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