My direct deposits are not in the bank this morning. I received confirmation that everything went through. How can I get this taken care of quickly?

I am having the same problem and when checking with my bank, they tell me, I am the second person calling with this issue this morning.  I placed a request for a call back concerning this issue at 9:21 with a message I should receive a24call in about 21 minutes.  As of 10:02 no phone call back.  I am looking for another accouting/payroll program.  It appears that QB only has 24/7 support for plan which is to robust and costly for our small business.....We are not happy at all.

Other posters are also sharing the same experience at the moment, userkathy-cribbs and di3.

We’re aware that there’s an issue with the Direct Deposit payroll for April 30. Please know that we’re actively working on resolving this, so the employees will get paid on time.

We’re tracking each of the affected customer accounts to see if we can make the deposit sooner, or provide you with a specific time-frame.

For now, the bank has until 5pm to deposit the funds to the employee accounts.

Also, please note there isn’t a need to cancel the payroll and create paper checks. While we’re looking for an immediate fix, we suggest to subscribe to this link to get updates about the status of the issue: When do I need to submit payroll to pay employees.

We request for your patience till we get back with an update. Please know that we will surely keep the Community on track so keep an eye out here and on your email.