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Level 1

My employee has not given me the required form, hence my payroll subscription has not completed but I have been charged the by QBs for payroll. Any ideas!!

Any suggestion will be appreciated. Thanks.
Solved
Best answer November 14, 2020

Best Answers
QuickBooks Team

My employee has not given me the required form, hence my payroll subscription has not completed but I have been charged the by QBs for payroll. Any ideas!!

I can share some information on managing your payroll subscription, @bizagentpam.

 

If you have an active payroll subscription, then you'll be billed monthly for that. You can go to your Account and Settings to check if you have an active payroll subscription. You may also choose to cancel this subscription if you don't need it. 

 

Here's how to check your subscription:

  1. Click the Gear icon at the upper right corner.
  2. Choose Account and Settings.
  3. From the left menu select Billing & Subscription.

In the Payroll section, you can cancel that payroll service if you don't need it. 

 

You may refer to this article for additional details on how to cancel your payroll depending on the version you're using: Cancel Your QuickBooks Payroll Subscription

 

Also, here's a guide on how to reactivate your payroll: Reactivate your QuickBooks Payroll subscription.

 

Let me know if there's anything that I can help with your payroll subscription. I'm always here to help. 

 

View solution in original post

2 Comments
QuickBooks Team

My employee has not given me the required form, hence my payroll subscription has not completed but I have been charged the by QBs for payroll. Any ideas!!

I can share some information on managing your payroll subscription, @bizagentpam.

 

If you have an active payroll subscription, then you'll be billed monthly for that. You can go to your Account and Settings to check if you have an active payroll subscription. You may also choose to cancel this subscription if you don't need it. 

 

Here's how to check your subscription:

  1. Click the Gear icon at the upper right corner.
  2. Choose Account and Settings.
  3. From the left menu select Billing & Subscription.

In the Payroll section, you can cancel that payroll service if you don't need it. 

 

You may refer to this article for additional details on how to cancel your payroll depending on the version you're using: Cancel Your QuickBooks Payroll Subscription

 

Also, here's a guide on how to reactivate your payroll: Reactivate your QuickBooks Payroll subscription.

 

Let me know if there's anything that I can help with your payroll subscription. I'm always here to help. 

 

View solution in original post

Level 1

My employee has not given me the required form, hence my payroll subscription has not completed but I have been charged the by QBs for payroll. Any ideas!!

Thank you Mary JoyD, I will try that.

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