Thank you for reaching out, Andiie46.
To address your concern, please contact our Chat or Phone Support team so they can review this unusual behavior. They can determine the root cause of the issue and help you log in to your QuickBooks account without problem.
Follow these steps to reach out to them:
- Sign in to your QuickBooks Online company account.
- Click the Help button and select the Search tab.
- Enter your concern in the search bar and then click Contact Us at the bottom of the search results.
- Choose either the Chat or Callback option.
Make sure to check their support hours so you will know when agents are available to help.
We appreciate your patience as we work to resolve this for you. Please don’t hesitate to leave a reply below if you have any additional questions or concerns.
