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letitgrow
Level 1

Need to stop payroll from processing

stop payroll from processing
4 Comments 4
RCV
QuickBooks Team
QuickBooks Team

Need to stop payroll from processing

Let me provide you with the information about processing direct deposit (DD) paychecks in QuickBooks, letitgrow.

 

The direct deposit scheduled to offload is exactly 5 PM Pacific Time two days before the paycheck date. If you need to make any changes to the direct deposit paycheck, we'll need to void the payment you already sent before the offload schedule. Also, deleting a direct deposit payroll depends on its paycheck date. That said, you can remove a paycheck if the payroll status is not yet processed. To delete/stop DD:

  1. Go to the Payroll menu on the left panel.
  2. Select the Employees section.
  3. Click the Paycheck list link under Run Payroll.
  4. Set the correct date in the Date Range drop-down and press the Run Report button.
  5. Tick the box of the paycheck you want to remove.
  6. Put a checkmark on the I understand that this action cannot be undone and further action is required box.
  7. Hit the Delete Paycheck button to confirm the action.

 

Once done, we can manually create a check inside QuickBooks Online (QBO) for your employees. You can check out this article to view the detailed steps on how to perform the process: Create and record checks in QuickBooks Online.

 

However, if the paycheck has been processed beyond the lead time, we can no longer stop the direct deposit process. I'd recommend contacting our Payroll Support team. They have the tools to securely access your account and assist you with the cancellation of the direct deposit.

 

Feel free to browse this link here if you need help with other tasks in QuickBooks Payroll. It'll route you to our general payroll topics with articles.

 

Keep in touch if you need any more assistance with this, or there's something else I can do for you. I've got your back. You have a good one.

Me132
Level 1

Need to stop payroll from processing

Si

Me132
Level 1

Need to stop payroll from processing

YES!!

JaeAnnC
QuickBooks Team

Need to stop payroll from processing

I appreciate you for joining in on this thread, @Me132.

 

Resolving your concern is our utmost priority here in the Community. However, we need further details so we can assist you accordingly. 

 

That said, may I ask if you have ever run across a similar problem when processing payroll? If not, did you experience any errors when using QuickBooks Online (QBO)? For us to better understand your concern, you're also welcome to attach some screenshots.

 

We'd love to hear a response from you, @Me132. Just click the Reply button below, and I'll be there right away to answer your queries. Stay safe, and have a great rest of the day!

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