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azaremba
Level 1

New employee not showing in General Ledger ?

 
3 Comments 3
DebSheenD
QuickBooks Team

New employee not showing in General Ledger ?

We're glad you've come to this forum with your concern, @azaremba. I'm here to help ensure employee payroll is showing in the General Ledger.

 

When handling payroll transactions, it's best to verify the information entered is accurate when creating paychecks for your employees. With this, we may consider reviewing the General Ledger if the reporting period from there is the same as the paycheck date created when running their payroll. Also, let's ensure to clear or uncheck all filters and other modifications applied if the report is being customized. This way, we'll be able to check all data are showing on your General Ledgers. 

 

To do this:

 

  1. In your QuickBooks Online account, go to Reports and enter General Ledger.
  2. From the Report period section, make sure to select the correct reporting date.
  3. If the report is modified, click on the Customize button and clear all filters and other changes applied to it.
  4. Review all necessary information, then select Run Report.

 

If the same thing happens, we can run the Payroll Summary report to check if the specific employee was included or created their paycheck when running payroll. This will also help us ensure that you've created paychecks for that employee. Here's how:

 

  1. Go to Reports and enter Payroll Summary.
  2. From the date period, select the Last pay date or specific date as to when you've created their paychecks.

 

Moreover, you can start filing and paying your payroll taxes and forms if you've set up to do them electronically in QuickBooks. 

 

We'll keep an eye on this thread if you have additional queries when handling employees. Please let us know in the comments below, and we'll be around to get you covered. Keep safe!

azaremba
Level 1

New employee not showing in General Ledger ?

The employee shows in Payroll Summary, but none of the entries show in General Ledger, not even the direct deposit for the employee. I checked the payroll settings / accounting and the employee is listed there. Where do I assign accounts to pay types?

Irene R
QuickBooks Team

New employee not showing in General Ledger ?

Hello there, Azaremba.

 

I appreciate you coming back and asking for more clarification with your inquiries about your employee not showing in your General Ledger in your QuickBooks Online (QBO). Let me share details regarding this matter.

 

You can configure the accounts to a pay type by visiting your Payroll Setting accounts and making changes. I'll be entailing steps below that you can follow. 

 

  1. Go to the Gear Icon, then select Payroll Settings
  2. Scroll down, then choose Accounting

 

From there, you can assign accounts to different pay types. You can find additional details about customizing your accounting preferences in this article: Change your accounting preferences in QuickBooks Online Payroll.

 

Moreover, learn how to pay taxes electronically via QBO through this article: Pay and file payroll taxes and forms electronically in QuickBooks Online Payroll.

 

Let me know if you have more questions regarding designating your accounts in various pay types in QBO. I'll be here to answer them at any time. 

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