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tumc1854
Level 2

New Per Paycheck Rate?

Our latest invoice for our per-paycheck went up from $6 to $15. I'm not finding any info on this. I don't see anything on our account page (product, billing, or payroll details). Does anyone have a source to find the details on this, please? TIA! :)

 

QB Premier 2021

QB Payroll Annual Fee Enhanced

Expires/renews in December

 

Solved
Best answer November 09, 2022

Best Answers
MirriamM
Moderator

New Per Paycheck Rate?

Thanks for reaching out and providing detailed information about your billing concern, @tumc1854.

 

Recently, the rate for payroll per employee fees were changed last October 1, 2022. The impacted subscribers are those existing Enhanced and Basic Payroll who pay per employee. For more information about the changes, you may read this announcement: Announcing changes to QuickBooks products and pricing + QuickBooks Desktop FAQs.

 

That said, to give you a further explanation of your billing charges, I recommend contacting our QuickBooks Payroll Care team. They have the tools to pull up your account in a secure environment and give you all information about your subscription details.

 

In addition, you may want to check out this article as your reference to guide you in managing your QBDT account and services with the Customer Account Maintenance Portal (CAMPs): Manage your QuickBooks Desktop subscription and services.

 

Keep me posted if you have other payroll concerns or questions about managing your QBDT account, @tumc1854. I'm always here to help.

View solution in original post

2 Comments 2
MirriamM
Moderator

New Per Paycheck Rate?

Thanks for reaching out and providing detailed information about your billing concern, @tumc1854.

 

Recently, the rate for payroll per employee fees were changed last October 1, 2022. The impacted subscribers are those existing Enhanced and Basic Payroll who pay per employee. For more information about the changes, you may read this announcement: Announcing changes to QuickBooks products and pricing + QuickBooks Desktop FAQs.

 

That said, to give you a further explanation of your billing charges, I recommend contacting our QuickBooks Payroll Care team. They have the tools to pull up your account in a secure environment and give you all information about your subscription details.

 

In addition, you may want to check out this article as your reference to guide you in managing your QBDT account and services with the Customer Account Maintenance Portal (CAMPs): Manage your QuickBooks Desktop subscription and services.

 

Keep me posted if you have other payroll concerns or questions about managing your QBDT account, @tumc1854. I'm always here to help.

BigRedConsulting
Community Champion

New Per Paycheck Rate?

@tumc1854  RE: Our latest invoice for our per-paycheck went up from $6 to $15. I'm not finding any info on this.

 

It's actually a fee per month, not paycheck, but if you only pay once a month, then it would look like per check.

 

The fee was recently more than doubled, apparently from $2 per employee per month to $5.

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