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tw21
Level 1

No payroll liability check created for payroll

I have Quickbooks Desktop and use Enhanced Payroll.  I ran the current payroll and the federal liabilities were taken out of the paychecks as they normally are but no liability check was generated, i.e., no amount is shown under the Pay Liabilities tab. 

I have tried both voiding and deleting the paychecks and running the payroll again.  

I have confirmed that my Desktop version and Payroll Updates are up to date.

I verified my data and rebuilt my data and then ran the payroll again with the same results.  

What is the problem and how can it be fixed?

 

1 Comment 1
MichelleBh
Moderator

No payroll liability check created for payroll

I'll point you in the right direction, @tw21.

 

I appreciate you for doing some basic troubleshooting steps before posting your concern. 

 

The steps you've done are the initial steps to get the payroll liabilities issue fix. One more thing to check is your payroll item set up. There's a possibility that the item is set up to an incorrect account. That's why there's no amount shown under the Pay Liabilities tab. 

 

Here's how:

 

  1. Click List at the top, then choose Payroll item list. 
  2. Pick the item involved and right-click on it. 
  3. Tap Edit Payroll item. 
  4. Hit Next and review or change the liability account.
  5. Tap Next until Finish.   

 

payroll liability.PNG

 

Once the setup is correct and the problem keeps going, I'd suggest communicating with our Payroll Specialist. They have ultra-modern tools to investigate your account in a safe place and create investigation if necessary. Let me show you how: 

 

  1. Go to the Help menu, then choose QuickBooks Desktop Help
  2. Type your concern in the description box and hit Let's talk
  3. Choose an option to reach our support. 
  4. Complete the required information and submit the request. 

 

Please call them within business hours to guarantee we address your concern promptly. 

 

I'll share with you some articles on how to modify liabilities, handle reports, and other topics. 

 

 

Please notify me how the call goes and if you have additional questions. I'm pleased to assist. Be safe. 

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