On one of my employees profile gave me the message, One or more employee assigned this policy have hours available that exceed the accrual maximum. now I'm locked out

Hi salonnouveau13,

You can check the Vacation and Sick report to see the employee that exceeds the vacation accrual.

Here are the steps

1. On the left panel, click Reports.
2. Type Vacation and Sick in the search box.
3. Choose Active Employees from the Employee drop-down list.
4. Click Run Report.

Then, check the Vacation Used column. Once done, you can go back to the Employee page, and change the vacation hours as appropriate.

1. On the left panel, click Workers.
2. Click the employee's name, and click the pencil icon next to Pay.
3. Under, How much do you pay?, click the pencil icon next to Additional pay types.
4. Click the pencil icon next to the vacation policy drop-down list.
5. Edit the hours under Maximum allowed(Optional).
6. Click OK.

You can also check this article for more information: Set Up Vacation or Sick Leave Policies.

Please let me know if you have any additional questions about QuickBooks. Thanks.