try opening the following link the next time you are logged into yoru QBO payroll file

https://app.qbo.intuit.com/app/payroll/export-center

Code 9000

I understand the critical importance of accurate payroll data, especially for operational and reporting purposes, Martha10. I'm here to assist in resolving this matter.

Let's begin by running QuickBooks with administrator privileges to enable access to system resources that might otherwise be limited. I'll show you how:

1. Close all active processes and restart your computer.
2. Right-click on the QuickBooks Desktop icon on your desktop.
3. Select Run as Administrator.

Next, ensure QuickBooks is updated to the latest release to access the recent features and fixes.

Afterward, download and install the most recent tax table to ensure compliance with paycheck calculations. Follow the steps below:

1. Go to Employees and choose Get Payroll Updates.
2. Check your tax table version next to You are using tax table version:.
3. Review the latest payroll news to confirm the correct version.
4. Access more details on your tax table version by selecting Payroll Update Info.
5. Download the latest tax table by choosing Download Entire Update.
6. Click Update once the download is complete.

Following that, verify your system's time and date settings. If they are incorrect, make sure to update them. If the error continues, configure your Windows firewall and security settings for QuickBooks Desktop.

Once done, verify if the paychecks show. Then, run payroll for this week.

Lastly, QuickBooks Desktop offers various payroll and employee reports 

You can also visit this reference when managing and keeping track of business and employee expenses: Customize payroll and employee reports.

Please drop a comment below if you encounter any further issues or have more questions regarding managing payroll or QuickBooks data. I'm here to ensure you receive the assistance you need throughout this process.

I am contemplating reaching out to Quickbooks Desktop to convert my quickbooks online so I can import our payroll through an iif file then bringing the file back to Quickbooks online. So frustrated

@donnarochelle 

You can use the trial version of QB Desktop to convert data from QB Online.

I understand the frustration you're going through. Rest assured, I'm here to share information about QuickBooks Online import capabilities.

To begin with, after you export your payroll from QuickBooks Desktop as an IFF, we can convert it to a CSV file before importing it to QuickBooks Online. You can search for a file converter online that you can utilize, or you can look for a converter tool in QuickBooks App Market or select the Apps menu within your QBO.

1. Head to the Apps menu.
2. Select the Find Apps tab.
3. Enter a keyword in the search bar or click the Browse category button.

Another option is to enter the year-to-date paycheck information. Feel free to check out these articles for further reference: 

• Add pay history to QuickBooks Online Payroll
• Learn about reports to use to enter prior payroll

Additionally, you can also manually enter payroll paychecks in QuickBooks Online.

Moreover, this article can help you run a payroll report to check if your data is correct: 

• Run payroll reports
• Create a payroll summary report in QuickBooks

Let me know if you have further questions about importing your payroll or any QuickBooks-related queries. Keep safe.