Option to pay payroll taxes for current payroll does not appear

Hi there, skeegan. 

Thanks for dropping by the Community, I'm happy to assist you today. depending on which payroll plan you have with QuickBooks, some of them handle your tax payments for you. Which plan do you have? Core, Premium or Elite? Either way, I'm going to include all the steps you need to know in order to pay your payroll taxes yourself down below.

Step 1: Intuit Online Payroll and QuickBooks Online Payroll Enhanced - Sign up for e-services:

If you have Intuit Online Payroll Enhanced and QuickBooks Online Payroll Enhanced, before you can pay or file payroll taxes, you need to enroll in e-services. It should just take a few minutes to complete, and then we’ll notify you once you are active.

Step 2: Confirm what and when you need to file:

Once you’ve signed up for e-services, you need to confirm what taxes you need to file and pay for. You’ll receive a few reminders that you’ll see in your inbox, To Do lists, and Pay Taxes page.

Not sure what taxes you need to pay or file? Learn what you need to pay and file.

Note: You'll need to make sure sufficient funds are available when your payroll taxes are due and to create the tax payment.

Step 3: Pay your taxes:

When you’re paying your taxes online, please note the processing times when dealing with Federal and State taxes.

• Federal - The IRS directly withdraws the funds from your bank account on the payment date.
• State - Processing times vary state to state. For most states, you must approve e-payments by 5 pm PT, two banking days before the payment date. Others require approval three or five banking days before the payment date.

Note Intuit Online Payroll Enhanced and QuickBooks Online Payroll Enhanced:

• If you see a payment in red on the Pay Taxes page, it's overdue. You can make late payments to the IRS, but some states will block you. You may need to contact the state to make the payment.
• You'll see upcoming tax payments in the Due Later section. Once the liability period is over, they'll move to the Taxes Due Now section.
• You can pay taxes due later, but before you do, be sure you don't have any changes to any payrolls in that liability period.

Step 4: File forms:

Now that you’ve paid for your taxes, you need to file your tax forms. As you’re working to finish out your taxes, please understand when your taxes are due.

You can find these steps and much more information at the following link about how to pay and file payroll taxes online.

Thank you for your time and I hope you have an excellent day.

Hi, thanks for your reply. I have Quickbooks Self Service Online Payroll. I've been signed up for eServices and have been paying federal and state payroll taxes this way for many years. Suddenly today, this option is not available to me...there are no payroll taxes appearing in this Pay Taxes area from this current payroll period. When I run the payroll liabilities report, the balances do appear on the report. I'm just not given the option to pay them electronically as I normally am.

Hello there, @skeegan.

I appreciate the details you've shared. Since you've encountered this issue, I'd like to know if you have received an error message? If there's none, I'd recommend contacting our QuickBooks Payroll Care Team. They have the tools to verify your account and check why your payroll taxes aren't available.

However if there's an error message, you can let me know in the comment section so that I can look into our resources here and provide you the best resolution to fix this.

Below are the steps to contact support:

1. Log in to QuickBooks Online.
2. Go to ? Help.
3. Enter your concern, then enter "I need to speak to a human."
4. Follow the on-screen instructions to get connected to one of our live agent:

You may also consider checking the support hours before contacting so that you can check the best time tom call at your convenience.

I've added an article for your future reference in case you want to track your business' wage and expenses in QuickBooks Online: Run payroll reports.

I'd be happy to help out again if you need to accomplish other tasks in QuickBooks. Just say the word and I'll get back to you. Have a good one.