Oregon payroll id number was input incorrectly. Why cannot change in tax set up even though turned off EFT payments.

Glad to have you here in the Community, @agnes-ramos.

I want to make sure you can edit the Oregon payroll ID so you can get back to working order. 

Before we start, did you received an error message when trying to edit the Oregon payroll ID? Any additional information would be greatly appreciated.

One of the possible reasons why you can't edit a State payroll ID is that you already processed the tax payment with the incorrect information. In this case, I suggest contacting our QuickBooks Payroll Team. This way, they can help change your Oregon payroll ID. Here's how to reach them:

1. Sign in to your QuickBooks Online account.
2. Click the Help button.
3. In the QuickBooks Assistance chatbox, select Talk to a human and choose I still need a human.
4. Select Contact Us.

You can also check out this article for another way of reaching out to our support team and its support hours: QuickBooks Payroll Support.

Once you already changed the payroll ID, don't forget to reactivate your state electronic services. For more guidance, feel free to check out this article: Reactivate state electronic services.

Should you need any assistance managing payroll, I'm available here to help any time!

No payroll deposits to Oregon had been made or were even due yet. The error message stated the correction had to be fixed by QuickBooks. Upon discussing with a couple different support people and nothing working based on their or any other suggestions, I called the Pro Advisor support number and had to upload proof of the correct BIN and have the case be "escalated" (their words not mine) to the next level. It's been almost a week, and I've heard nothing and nothing has been fixed.

We don't want you to feel this inconvenience, agnes-ramos.

I suggest reaching out to our Payroll Support Team so they can check on the status of the case. They have the resources to look into your account in a secure environment. You can follow the steps provided by my colleague on how to reach out to us. Let me provide the article that provides our support hours and types: Contact Payroll Support.

You can check out these links for future references in handling your state taxes: 

• Oregon Payroll Tax Compliance Link
• Pay payroll taxes electronically or manually

Always know that the Community is open 24/7. Just mention me in your reply if you have any other questions about your payroll taxes. I'll be glad to help.