Thank you @JaeAnnC ! None of the employees were marked exempt but I hadn't selected the Paid Leave Policy in each employee file, now that I selected the policy for each employee it shows the deduction in each of their paycheck. 

I am unsure though if our employers (the owners of the business) are exempt from this deduction? Does anyone know?

Hello @FergusonFab1995,

I appreciate you for getting back and sharing updates about your payroll setup. I'm glad it's now deducting paid leave on paychecks.

Setting up payroll and deductions or contributions correctly is crucial to a business. Allow me to step in and share additional information regarding your payroll concern.

The way paid leave programs work depend on the state. For Oregon, If your business employs 25 or more employees, you will participate and pay into the program.

Usually, employers and employees share the costs, which means you will pay 40% of the contribution, and your employees will pay 60%. I recommend contacting your state agency or checking out their website to stay updated.

Alternatively, you can check out your state's pdf guide. The agency has a guide and chart to help determine your employee count.

Some employees pay extra health insurance, retirement contributions, uniforms, tools, or dues. I've added a link you can visit for additional guidance in QuickBooks: Set up, change, or delete employee-paid payroll deductions.

Please don't hesitate to get back anytime you have additional questions about managing employee paid leave in QuickBooks. We're always ready to lend a hand. I wish you all the best.

QuickBooks is miscalculating the Paid Family Leave.  According to information from ODR the employee portion is 60% of 1% which I believe should be shown as 0.6% in the set up under other in the employee payroll tax section.  The amount shown as a deduction on $1,500 salary is 9 cents rather than the amount of $9.00.  What am I missing?  

Same exact problem here. 

Hi ironmom and Denezol,

Thank you for joining the conversation. Let me help you with your Oregon Paid Family Leave.

I recommend checking your OR - Paid Fam Med Leave Co. and  OR - Paid Fam Med Leave Emp. payroll items and make sure they have the correct rates. For example, if you pay half and your employee pays the other half, you should put 30 (means 30%) in both items to sum up to 60 (60%).

1. Go to Lists, then select Payroll Item List.
2. Double-click the OR - Paid Fam Med Leave Co item.
3. Select Next.
4. Verify your rate.
5. Select Next, then click Finish.
6. Repeat steps 2 - 5 for the OR - Paid Fam Med Leave Emp. item.

After changing the rate, delete and recreate the paychecks if you haven't given them to your employees. If they've received them, inform the that they will have a larger deduction on the next payroll. QuickBooks should catch up with the lacking amount from their previous pay. If not, please contact our QB Desktop Payroll Support for assistance.

1. Go to Help, then select QuickBooks Desktop Help/Contact Us.
2. Select Contact Us.
3. Give a brief description of your issue, then select Continue.
4. Sign in to your Intuit account and select Continue and then Continue with my account.
5. We'll email you a single-use code. Enter your code and select Continue.
   • If you have more than one account, select the account you want to use and then Continue.
6. Select to chat with us or Have us call you.

I'm just a comment away if you both have other questions. Have a good one!

I ran in to this as well.  What I found out is that (on Desktop at least), QB seems to understand that the entire premium is 1% of gross and it is worded as "Emp portion rate" - so it wants the employee's portion of the rate which you would enter as a full 60%.  The calculation on the paycheck will then come out correctly.

See my reply to the post above yours.  Hope it helps

I was on multiple phone calls about 2 weeks ago and still haven't heard anything about progress on this PLO selection within QBO. Maybe I can get help here? When I set it up, it asked for "employer portion" so I selected exempt. We have less than 25 employees so as an employer, we are exempt from the employer contribution, but we still need to withhold the 60% of 1% gross from employees. Me selecting exempt set me as "exempt" in payroll settings and it is now locked. It now also shows my employees as exempt in their personal payroll settings (that you access through payroll.) All of the other payroll tax options have an "edit" button, but the PLO selection does not. Is there a way for you guys to recode the site to allow for this? I need to change it because we are not exempt in the way I thought the initial prompt was asking. I need to reset the selection and restart my settings. 

yeah, I do this and it doesn't even give me an option for the rate  or to even correct it.  

same here as well

Thank you for your explanation, I been reading and going over this on QB support and you were the only one that made it make sense so thanks! another question is for the employers portion if we do have less then the 25 employees, just leave blank or still enter the 40%?  not sure if you are knowledgeable on this as well  

Hello, Adrianaf. 

Let me chime in and provide an answer to your question. 

If you are a small employer with fewer than 25 employees, the employer is not responsible for making payments into Paid Leave Oregon. However, your employees will still pay their portion and get the same benefits. You will need to collect and submit their payments. 

You can read through this website about Employer role and responsibilities. Paid Leave Oregon. 

I also encourage you to visit our QB Help page. From there, you can browse articles or get some ideas from other QuickBooks users and experts. This way, you'll get more insights that can help you with your accounting tasks

Have a blissful year and take care always. 

Can you see my message about about how to reset the settings for the selection? 

Hi amandaET2023,

Yes, I can see your message above. However, I'm going to let you contact our Phone or Chat team again. That way, they can check this out since we don't have the option to make changes from here. They are available up to 6 AM PT today.

You can comment below if you have any other concerns. Take care.

Hi Jess - I've been on the phone again for almost 2 hours with a Quickbooks expert - who continuously is telling me everything is set up. When in fact,  I go to run payroll and no wages are being withheld. Is there a way to get more escalated help instead of having to do these phone calls? The lack of an edit button on the site seems more of a coding issue to me, not something that anyone remote working can actually change. I think the issue is more of a QBO web coding problem. Unfortunately, the woman I am on hold with currently keeps telling me that it all looks okay. This is beyond frustrating because it's very challenging to have to explain the issue over and over again to people that are not familiar with Oregon and this tax. 

Hi amandaET2023,

I know how you feel right now after many phone calls and follow-ups. I would have the same feeling of frustration if this happened to me. I have news for you.

I got help from Support to review your cases and found that this matter is currently being looked into by our Tier 2 team. We cannot determine a timeframe at this point, but they will contact you via email with the next steps.

Please do not hesitate to go back to this thread if you have any other questions. We're just around to help.

I use QuickBooks desk top and am having same issue.  I just noticed that the deduction did not get taken out of the payroll check.  I looked it up and noticed it said to put in 60% rather than decimal of .006% which I had done so I thought that was the problem.  But after changing deduction to 60% there still is nothing being taken out for the Oregon Paid Leave.

Kelly

Hi there, Kelly.

Let me ensure that the updated rates reflect on the paychecks in QuickBooks Desktop (QBDT).

The deduction may not be deducted after changing the amount in the paychecks as it won’t retroactively apply to the paycheck that has already been created. In this, you can revert the paycheck and create another one to apply the updated deduction rate.

Here’s how you can revert a paycheck:

1. Go to Employees, then select Pay Employees
2. Select Scheduled Payroll or Unscheduled Payroll.
3. Select Resume Scheduled Payroll. You’ll see some employees’ names highlighted in yellow. These are the employees that have had changes.
4. Right-click on the employee name that’s highlighted in yellow.
5. Select Revert Paychecks. 

Once done, create and run your payroll with the correct deduction rate: Create and run your payroll.

Let me know if you have more questions about payroll. The Community always has our back. Have a good one!

It appears there is an incorrect formula when setting up Employer / Employee percentage withholding.  

As I understand it, the formula for Employee contributions is 60% of 1% of wages.  

Please advise.

Hi there, @TD97130. I want to ensure this will be taken care of.

In the Paid Leave Oregon program, the total contribution is paid on the first $132,900 in wages and the rate is 1%. Your employees will pay 60%. Also, your business may choose to pay some or all of the employee portion as a benefit to them. For reference, please check this article: Set up Paid Leave Oregon.

Additionally, to ensure you set up this correctly, please proceed to the Add Paid Leave Oregon to your employees of this link: Set up Paid Leave Oregon. 

If you've already performed the steps above and still encounter incorrect calculations, I recommend reaching out to our Payroll support team to further investigate the root cause of the issue. Once connected, you can request a screen-sharing session so they can review your setup. Here's how:

1. Log in to your QBO company.
2. Then, select the Help icon and click Search.
3. From there, select the Contact Us button.
4. Enter a description of your concern and select Continue.
5. Next, choose either Start a chat or Get a callback.

I'll include this helpful resource that you can access to learn more details on how the program calculates payroll taxes: Understand how your payroll taxes are calculated. 

I'm always here ready to lend a hand if you have any other concerns about setting up employee and employer withholding in QBO. Have a good one and keep safe. 

Just to be clear....the employee portion is 60% of 1% of wages.

PLO contribution is 1% of wages

Example:  Wages are $1,000

1% of $1,000 = $10

Employee portion is 60% of $10 (ten dollars)

60% of $10 = $6.00 (six dollars)

Hi there - I know you said you had received some feedback on our account, but it's been about three weeks now and I still haven't heard from anyone and our account is still in limbo. We run payroll every week so this is becoming an increasingly bigger issue. How can I reach the specific people actually working on this? We need to RESET our selections as there is not an edit button option. Right now we are marked as "Exempt" which is not accurate. My email is [email address removed] 

If you are a small employer (< 25 employees), you can have the employee pay 100% of the Oregon Paid Familiy and Medical Leave tax. Quickbooks does not allow the correct 100% to be input in the payroll setup.

This has been an issue since inception Jan 1, 2023. I have had 6 calls and no one will fix this. They tell me they've escalated it to their tax department and it will be fixed, but it is March 17 and it isn't. The people you talk with at Quickbooks are trained to apologize, placate and deflect. They cannot fix anything and they cannot connect you to anyone who can. 

I am having this same issue. They keep telling me it's fixed. Then I run payroll and it's not. I'm so tired of being on the phone, explaining it over and over. At this point I don't know what someone on the development side hasn't been made aware of this yet? I am beyond frustrated.