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lizzehop
Level 1

Payroll checks printed but did not deduct it from the account balance?

Only half of them posted to the account.

1 Comment 1
ShyMae
QuickBooks Team

Payroll checks printed but did not deduct it from the account balance?

I understand the importance of ensuring that your payroll deductions reflect in your account balance. Let's go through a few steps to pinpoint the issue and resolve it, Lizze.

 

Since you mentioned that half of your payroll checks have been posted while the others have not, let's first check if they were sent via direct deposit and review their statuses.

 

The payment method and the status of your direct deposits can help us determine why those amounts are not deducted from your account balance.

 

To check this, please follow these steps:

 

  1. Hover over My Apps and select Payroll.
  2. Select Employees, then click Paycheck List.
  3. On the Paycheck List page, you will see the status of the paycheck.

 

Once you confirm that the paycheck was submitted via direct deposit and if more than 24 hours have passed, I recommend contacting our live payroll experts for further assistance. They can securely review your account and make sure your payroll deductions are correct.

 

This thread will remain open for any additional inquiries or questions.

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