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abouthearing
Level 1

Payroll deductions not on liability checks

My paychecks show deductions for SS employee and Medicare Employee, but on the liability checks to the IRS those are not showing up, and therefore not getting paid. My quarterly 941 shows I paid less than my taxes owed.  I am getting IRS notices for underpayments.  Our liability balances report shows no balance.  Employee taxes are selected properly for Medicare and SS. QB support has been unable to find a solution.  They have no idea about liability checks or 941 even though they are "payroll support".  I have uninstalled and reinstalled QB, rebuilt data. This has happened for every quarter this year so far. I have not added or subtracted any employees from the company. It has worked fine for 7 years until now. Quickbooks Desktop Pro with Enhanced Payroll. 2022 and now upgraded to 2023.

3 Comments 3
DivinaMercy_N
Moderator

Payroll deductions not on liability checks

Hello there, @abouthearing. I'm here to help you fix the payroll deductions on liability checks in QuickBooks Desktop (QBDT).

 

To start, let's first ensure that your QBDT is updated to the latest release to get the latest components and fixes. It's also recommended to make sure that your program stays compliant with paycheck calculations by getting the latest payroll tax tables. 

 

If you've already performed the update process and still having issues with your liability checks, let's review your employee's paycheck to verify if there are discrepancies or zero deductions for the Social Security and Medicare amounts.

 

To do so, pull up the Payroll Detail Review report to check the taxes withheld and the difference. Let me guide you on how:

 

  1. In your QBDT account, navigate to the Reports menu and hover over Employees & Payroll.
  2. Choose Payroll Detail Review.
  3. Once opened, select the Customize Report tab and click the Display section. From there, set the correct date range.
  4. Next, in the Filters field, choose Payroll Item from the Filter section. Click Multiple payroll items in the Payroll Item drop-down.
  5. Then, pick Medicare CompanyMedicare EmployeeSocial Security Company and Social Security Employee
  6. When finished, click OK twice.

 

Review the report to verify if the checks have the correct deductions. 

 

To get an accurate calculation, simply multiply the total wage base of each payroll item by its corresponding tax rate. If correct, there's no action to be taken next.

 

However, if the Social Security and Medicare taxes are over withheld in QuickBooks, you can perform the following ways to fix this:

 

  • Option 1: You can apply the taxes to the next paycheck. QBDT has an automatic calculation feature for rate-based taxes deducting overpaid taxes from your next payroll run.
  • Option 2: You can offset the overpayment by creating a liability adjustment. 

 

For reference, feel free to check this article: Adjust payroll liabilities in QuickBooks Desktop Payroll. 

 

Please let me know how the recommendations help you. I want to ensure you'll be able to run payroll in QBDT without delays. Have a good day ahead and keep safe.

abouthearing
Level 1

Payroll deductions not on liability checks

Your suggestions are nothing that has not already been investigated: 

 

1. updated to the latest release- yes as stated I updated to 2023 and that did not fix it. I uninstalled reinstalled 2022 prior to this as well.

2.review your employee's paycheck to verify if there are discrepancies or zero deductions for the Social Security and Medicare amounts. Yes, the amounts deducted are correct on the paychecks. QB support has also verified this.

3. creating a liability adjustment. I would have to do this for each pay period every single time. Not an acceptable option. 

I should also mention there are two companies with separate files in my QB and BOTH have the same malfunction. I have two tax-separate businesses.

 

 

Rea_M
Moderator

Payroll deductions not on liability checks

Thanks for the update, @abouthearing.

 

Let me route you to the best support who can further check what's causing your payroll deductions (SS and Medicare) aren't showing on your liability checks in QuickBooks Desktop (QBDT) Payroll.

 

Since the recommended solutions are unable to resolve your concern, I encourage you to reach out to our Payroll Care team again. The Community is a public forum, and we'll need to collect some personal information to pull up your account. They can create a case to trigger an investigation and get the issue fixed in no time. Here's how:

 

  1. Go to Help, then select QuickBooks Desktop Help.
  2. Select the Contact Us button.
  3. Enter a brief description of your concern in the What can we help you with? field and click Continue.
  4. Choose a way to connect (Chat or Callback).

 

Once everything is all set, you may also want to check out one of our Help pages as your reference to guide you in managing your employees' paychecks and payroll liabilities and taxes using QBDT: QuickBooks Learn and Support. It includes help articles, Community discussions with other users, and video tutorials, to name a few.

 

Let me know if you have other payroll concerns or questions about managing employees and paychecks in QBDT Payroll. I'm always ready to help. Take care, and I wish you continued success, @abouthearing.

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