Payroll error - current known problem

Hi Sjones94,

I completely understand how frustrating and stressful this situation must be for you, especially when it's affecting your ability to pay your employees on time. As the Community is a public forum, you'll need to contact our live support team again for assistance. I know you've already reached out to them, but they have the tools and resources to check this issue thoroughly.

Here's how:

1. Log in to your QuickBooks Online account.
2. Click the Help icon in the upper right-hand corner.
3. Select the Search tab, then type "Contact Us" in the search field.
4. Hit Contact Us and choose either the Chat or Callback option for further assistance.
   
   

For complete details regarding our support hours, please refer to this article: Get help with QuickBooks products and services.

Please use the Reply button below if you have additional questions or clarification. The Community team is looking forward to hearing from you! We want to ensure you get the most out of our service. Have a great day!

I've already chatted for hours on Tuesday and this morning to no avail. Was told again today, all we can do is wait for them to fix the problem. It's not just our company. It is astonishing that a resolution has not been found - people simply cannot go without being paid.

I posted here to see if others are experiencing this and how they are processing payroll since I was left with no solution from QB.