cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Get unlimited expert tax help and powerful accounting in one place. Check out QuickBooks Online + Live Expert Tax.
Michigan222
Level 1

Payroll Item exported from Desktop to Online Payroll

I am just moving from Desktop to Onlone payroll.  I ran the export of files from Desktop to Online.  I logged into my online account to finish the setup process.  In the inital reveiw, QuickBooks has taken a Payroll Item, EMAC, that is categorized as an Other Tax in my Desktop files and has categorized it has a Pay item in the Online file.  I need to categorize as a Pay item or I can't proceed with the setup process.  Is there a way I can fix?  Or a work around?

1 Comment 1
Kevin_C
QuickBooks Team

Payroll Item exported from Desktop to Online Payroll

Nice to see you here in the Community, @Michigan222. I'm here to point you to the support available to assist you with this.

 

Most of your payroll items sync with QuickBooks Online automatically. Since it is included as a pay item, you're correct that you'll have to categorize it as such to proceed with the setup process.

 

If you aren't sure how to categorize it properly, I suggest reaching out to our Payroll Support Team to check your account securely and perform a screen-sharing session to assist you with this process. They can also help you ensure you can proceed with the configuration process.

 

Here’s how to get in touch with our representatives:

 

  1. Log in to your QuickBooks Online account.
  2. Click the ? Help button at the top right corner.
  3. Go to the Search tab, then select Contact Us.
  4. Enter a brief discussion about your concern, then click Continue.
  5. Choose a way to connect with us.

 

Please check out our support hours to ensure we can address your concerns promptly.

 

Additionally, you can visit this article to provide a detailed breakdown of your employees' wages, deductions, and tax information for a specific period: Run payroll reports.

 

I'm always around to lend a hand if you need more help managing your payroll data or with anything else related to QuickBooks. Take care and stay safe!

Get answers fast!
Log in and ask our experts your toughest QuickBooks questions today.

Need to get in touch?

Contact us
Sign in for the best experience
Ask questions, get answers, and join our large community of QuickBooks users.
Sign In / Sign Up