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We have several categories set up for payroll withholdings that share the same vendor (i.e. our 401k has pre-tax, pre-tax over 50, Roth, Roth over 50, company contribution) - before the update in December of 2023, when I went to pay from the liabilities screen, it would combine these into one payment in QB. Now it creates several separate entries in QB. How can I get this to go back to doing 1 entry?
Let me elaborate on why this is happening and help you get this done, Brandijo.
In the Pay Taxes & Other Liabilities window, you'll see different liabilities per item. That is the reason why it will also show in different liability or separate entries even if you have the same vendor. You can create a custom payment or pay an unscheduled liability to consolidate the items. To do so, follow the steps outlined below:
Furthermore, QuickBooks offers various payroll and employee reports that can help you manage payroll and keep track of employee expenses. Learn how to customize them to ensure you get the right data. For more information, read this article: Customize Payroll And Employee Reports.
You can always let me know if you have any other concerns when paying payroll liabilities. I'll be one post away if you need further assistance.
I'm not sure why I need to take all those steps when it was an automatic feature in all the years prior. When in past years, when a liability shared a vendor and if you checked off all the boxes to pay those liabilities, it would combine them into one payment, regardless of the expense account you had them allocated to.
Was there something that QuickBooks changed in a recent update?
I understand that the feature you used to rely on is not working as expected, @brandijo75. Let me share some insights about how QuickBooks products change.
In QuickBooks Desktop, product changes are primarily aimed at enhancing functionality, responding to user feedback, and staying aligned with the changing landscape of business needs and technology. However, it also acknowledges that not every change is made with these specific goals, implying that some changes may occur for other reasons. This could include updates for compliance, security, or other technical requirements that may not directly relate to user feedback or functional improvements.
I understand how having the ability to combine payroll liabilities into one check with the same vendor helps you in your business as it reduces the number of transactions and simplifies record-keeping. For now, I suggest sending feedback directly to our product development team. They may consider adding this to future updates to improve your user experience.
Here's how:
Furthermore, QuickBooks offers payroll reporting capabilities, allowing you to effectively handle payroll taxes and easily track employee expenses.
Let me know in the comments below if you have follow-up questions about paying payroll liabilities. I'll be around to provide the necessary help.
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