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BeaconBooks
Level 1

payroll liability

I migrated 13 years of data from Quickbooks desktop to online last month.  I have filed & paid all payroll taxes all those years, yet QB online states that we have a payroll liability of approximately $54,000, or all the taxes since 2013.  What can be done to make this go away?

1 Comment 1
GenmarieM
QuickBooks Team

payroll liability

I know that this has been a challenge on your end, @BeaconBooks.

 

I am here to ensure that you'll have your payroll liabilities fixed. Let me route you to the best support available to get this reviewed.

 

Since this issue happened after your migration, our support might perform some adjustment for this. 

 

Here's how to reach them:

 

  1. In your QuickBooks Online account, go to the Help menu.
  2. Hover to the Search tab, then click Contact Us.
  3. Type in a short description of your issue and concern in the box provided.
  4. Click Continue.
  5. Select the Chat or Callback option.

 

Moreover, I'm adding this helpful article as your reference in paying and filing taxes in QuickBooks: Payroll Tax Compliance Links.

 

Don't hesitate to come back to this post if you have other concerns about your payroll liabilities and taxes in QuickBooks Online. I'll be here to lend a hand.

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