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wparthur
Level 1

Payroll service kiey

I recently cancelled my Annual Enhanced Payroll which was included in my Quickbooks Proadvisor account,.

I then subscribed to monthly Enhanced Payroll .  I do not think I ever received a new Payroll Service Key.   I  now cannot access features of Enhanced Payroll (e filing).  How can I get my Payroll Service Key and reactivate my payroll service.

 

 

 

1 Comment 1
MaryLandT
Moderator

Payroll service kiey

I can help you get the new Payroll Service key, wparthur.

 

You can use the Automated Service Key/Disk Delivery Key Tool to get the information. Simply to log into your Intuit account. Once we have the service key, we can now enter it in QuickBooks. 

 

I'll show you how:

  1. Log in to your QuickBooks Desktop company file.
  2. From the Employees menu, choose Payroll Enter Payroll Service Key
  3. Click the Add button.
  4. Enter the Payroll Service key and click Next
  5. Type the Disk Delivery Key
  6. Click Finish once done. 

For more detail about your payroll service you can check out this article: Activate QuickBooks Desktop Payroll.

 

I'm also adding this link for additional guide: Enter your payroll service or disk delivery key.

 

If you're unable to locate the service key, you can contact our QuickBooks Desktop Payroll Team. They'll provide this information for you so you can start using the service and pay employees.

 

Here's how to get in touch with them:

 

  1. Open QuickBooks.
  2. Go to Help, then select QuickBooks Desktop Help.
  3. Select Contact Us.
  4. Enter your concern, then select Continue.
  5. Choose a way to connect with us:
    • Get a callback from an expert (availability may be limited).
    • Start messaging with a support expert.

Drop a comment below if there's anything else you need concerning payroll. I'm always around to help ensure you're able to get the new service key.

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