For the last week I can't do direct deposit or electronic tax payments after years of using it. The payroll system is basically not working in QB online. I have a current subscription. Called support and they don't really know how to solve it. They said they would escalate, to basically get me off the phone. Anybody have any ideas?
Confirm payroll subscription is active within your QBO settings or Intuit account. 2. Run a "Send Payroll Data" and check PIN if required. 3. Turn off or disable "Workforce" or similar cloud features. 4. Check bank/funding account settings. 5. Ask support to deactivate old direct deposit setups.
Asha Kanta Sharma
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