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Level 1

Payroll tax table updates

I am trying to do payroll....advised there is a new tax table update....the payroll tax table update is "stuck" at 99% complete....therefore, I cannot do anything....I cant' get out of the warning message that the file cannot be accessed because it is being used by another program.   

How can I stop the tax table update that is stuck at 99%?????

2 Comments 2
QuickBooks Team

Payroll tax table updates

Hi there, Tammy143


We have several recommended troubleshooting steps to eliminate the error. You might need to download the update after every step to check if it's already successful.


First, temporarily turn off UAC. Here's how:

  1. On your keyboard, press Windows+R to open the Run window.
  2. Type Control Panel and select OK.
  3. Select User Accounts and select User Accounts (Classic View).
  4. Select Change user account control settings.
    Note: If you are prompted by UAC, select Yes to continue
  5. Move the slider.
    • Set to Never Notify and select OK to turn UAC OFF
    • Set to Always Notify and select OK to turn UAC ON
  6. Restart your computer and download the update one more time.

Second, configure your Firewall and Internet Explorer security settings. Here's a guide article on how to do that: Configure Firewall And Internet Security Settings For QuickBooks Desktop.


In case the error still shows up, please proceed to these steps:



Let me share this Help article for more details about this error: Error The File You Specified Cannot Be Opened.


Please let me know if you need more help so I can get back here the soonest. 


Level 1

Payroll tax table updates

I quess when I changed the download in the middle itr stopped the download. I retried it and it did change.

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