We transferred our payroll from desktop to online back in August. I just recently noticed that the USED sick time and PTO from desktop does not show up on the employees current paycheck issued from the online version. Is there any way to adjust this information so they can see how much time they're used?
That doesn't have anything to do with my question.
For ex: In QB desktop an employee had used 8 sick hours. When we transferred to QB online those used hours don't show up anymore. All they see is what has happened since we started using the online version.
Thank you for the clarification and the example, that helps a lot. Unfortunately, there's no way to show in QuickBooks Online what hours were used previously in QuickBooks Desktop. The two products are two completely different worlds that don't operate or function together. Hence the importance of importing all your information over successfully. You canset up your employee profiles so they have the correct amount of PTO hours coming from Desktop, but you wont see anything used there from prior to the transition.
If there's anything else I can help with, feel free to post here anytime. Thanks and I hope your Monday is going well.