Payroll Update 6/24/21 QB Enterprise

Hi @CrawMar,

Welcome to the Community. I can help you get rid of the overdue liabilities showing after the payroll update.

Since your Payroll Liability Balance report shows zero, the issue may be related to data damage. Problems with the account mapping can cause an error inflow of data from one transaction or report to another.

You can perform some troubleshooting steps to isolate and fix the issue. I suggest you start by running the Verify data and Rebuild data options to self-identify data issues and self-resolve them.

To run Verify data:

1. Click the File tab at the top menu bar.
2. Hover your cursor to Utilities.
3. Select Verify Data.

Once done, please follow these steps to run Rebuild data:

1. Click the File tab at the top menu bar.
2. Hover your cursor to Utilities.
3. Select Rebuild Data.

After following the steps above, please go to the payroll section. Overdue liabilities should no longer show as pending taxes that you need to pay.

For additional reference, I recommend visiting the following article to learn how to resolve data damage using the QuickBooks File Doctor Tool: Fix data damage on your QuickBooks Desktop company file.

Keep me posted if you need further help clearing the overdue liabilities in QuickBooks. Have a great day.

I did the Verify data and Rebuild Data steps on Friday with QB support and it did not resolve the issue.  I will try File Doctor next.   

QuickBooks help desk said it is a bug in the last update.  They are working on a patch.  I will keep my figures crossed.

Does anyone know when this will be fixed by QuickBooks?

Thank you for following up, CrawMar.

There are several factors why liability shows as overdue in QuickBooks Desktop (QBDT):

• The liabilities have not been paid.
• The liabilities were paid but never entered into Desktop.
• The liabilities were maybe paid through the Write Checks or Bill Payment screen.
• The liabilities were overpaid in one period and underpaid in a previous period.
• The paid through the date on the liability check is after the check date.
• The liability being paid has a paid through the date that crosses from one year to the next.

I suggest that you reach our payroll support team to review your liabilities and check if the payment was recorded properly. They will also have the tools to initiate a secure remote session to help you identify where the discrepancy was coming from. I'll show you how to contact them inside QuickBooks.

Here's how:

1. Go to Help menu.
2. Choose QuickBooks Desktop Help.
3. Click on Contact Us.
4. Enter a brief description of your issue, then select Let's talk.
5. You'll be ask to choose for a way to connect.

I've also included this article for more information about the overdue payroll liabilities: Scheduled liabilities payroll show as overdue or in red.

You can check out this link to learn more on how to properly set up and pay scheduled or custom (unscheduled) liabilities in QuickBooks Desktop.

Please let me know if your still have other questions and clarifications about payroll taxes and liabilities. I'll be around to check on your response. Have an awesome week!