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AlbertD
Level 3

Profit and Loss by Customer Reporting - "NOT SPECIFIED" Customer

Hi - when running a QBO "Profit and Loss by Customer" Report there are Payroll Expenses assigned to a Customer Project called "NOT SPECIFED." When we review the specified Payroll Expenses (e.g., Taxes and Wages) assigned to Customer Project "NOT SPECIFIED" (actual column name) they are Payroll Expenses associated with employee paid time off (PTO). Is there a way to assign PTO related Payroll Expenses (e.g., Taxes, Wages, Health Insurance, Retirement) to the project they should be assigned to - the project the employee is assigned to? We're using QBO Projects and our employees enter their time by Project in QB Time. We export all hours to QBO Advanced using the "QB Export Approved Time" button in QB Time, and then run Payroll using QBO Payroll Premium. Everything else seems to work, except for Expenses associated with PTO. If you run a QBO P&L by Customer report, or just click on the project overview in QBO Projects, you do not get accurate reporting if employees take PTO. Payroll Expenses related to PTO are not assigned to Projects. As a result QBO Project Cost Reporting is not 100% accurate since it does not include any Payroll Expense (Taxes, Wages, Company Contributions, etc.) related to PTO. Is there a way to assign Payroll Expenses related to PTO to a Project to get 100% accurate P&L by Customer reporting?

3 Comments 3
Rasa-LilaM
QuickBooks Team

Profit and Loss by Customer Reporting - "NOT SPECIFIED" Customer

Thank you for visiting the Community today, AlbertD.


I can see you've posted the same question in the Community. My colleague already provided an answer. So, let me share the link where you can view the full details: https://quickbooks.intuit.com/learn-support/en-us/reports-and-accounting/profit-and-loss-by-customer...


I also want to make sure you have the resources you need to accomplish your accounting tasks on time. The Community page contains topics that will guide you on how to handle your taxes, payroll, inventory, and banking, to name a few.


Reach out to me again if you have other QuickBooks concerns or additional questions about running reports. I'm more than happy to lend a helping hand. Enjoy the rest of the day. 

AlbertD
Level 3

Profit and Loss by Customer Reporting - "NOT SPECIFIED" Customer

Hi @Rasa-LilaM - thank you for your response. Unfortunately, payroll direct deposits cannot be edited. QBO Advanced does not allow you to edit the payroll transaction/journal entry to re-assign PTO related Payroll Expenses to a project. Once payroll is run QBO locks the transaction. Payroll Expenses for PTO paid via QB Payroll Premium inside QBO are locked transactions - cannot be edited in QBO. Is there a way to assign PTO related Payroll Expenses to a project?

JessT
Moderator

Profit and Loss by Customer Reporting - "NOT SPECIFIED" Customer

Hi AlbertD,

 

I can see that this is a duplicate of your previous reply, which is already answered by my colleague. I suggest replying to that thread if you have any additional questions to keep the conversation organized.

 

Take care and have a good one!

 

 

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