QB Ad,om W2 Access

Hello there, smmoon.

I'll share information to help you access Workforce successfully.

I can see how relevant the ability is to access paystubs and W-2 forms, especially when paying taxes. With this, you can change your email address, different from your QuickBooks Online access, to utilize QuickBooks Workforce. After that, reinvite yourself using your personal email.

Here's how you can send an invite to an existing employee:

1. Sign in to your QuickBooks Online Payroll account.
2. Select Payroll on the left pane.
3. Choose Employees, then Invite to Workforce.
4. Tick the boxes next to the name of the employee.
5. Enter the email address.
6. Click on Send invitations.

For more information, visit this page: Invite your employees to QuickBooks Workforce to see pay stubs, W-2s and more if you use QuickBooks ....

Once done, you can set up your account with the guide of this article: Set up your QuickBooks Workforce account.

In the future, consider scanning this material whenever you need to update your personal information: Add or change your personal info in QuickBooks Workforce.

Inform me in the thread if you have additional questions managing your Workforce account or other related concerns in QuickBooks Online Payroll. I'll be around to help.

As I have already pointed out on this thread many times over the last couple years, this solution doesn't work.

Employees with admin access already have a Workforce invitation. The problem is that, because they are admin, they can't access Workforce. We get the following error message: "Looks like you don't have a Workforce employee account The email you entered belongs to an admin account. Only employees can access their Workforce accounts." And actually it shouldn't be "email" but "username" since using an email login didn't work. Please fix this. Having access to tax records and paystubs is vital. 

We understand how crucial it is to have access to tax records and paystubs, smmoon. I'll provide further information on how you can obtain permission again to QuickBooks Workforce.

Since you already have access to QuickBooks Online (QBO), you’ll need to use a different email address for your QuickBooks Workforce account. We recommend using your work email address for QBO and your personal email for Workforce.

Whenever you're ready, resend another invitation to QuickBooks Workforce using your personal email and set up your account.

Additionally, you may want to share this article with other employees to guide them on how to view or download their paystubs using QuickBooks Workforce: Paycheck details, time off, and year-to-date pay in QuickBooks Workforce.

We're only a few clicks away if you need further assistance with your QuickBooks Workforce account. It's always our pleasure to help you out again.

No, we don't want to use our personal email addresses for work, especially for things relating to payroll. Intuit could easily solve this problem by allowing QB admin (like all other employees using TSheets) access to Workforce using their company email. 

Hi there, @smmoon.

I understand that you are facing issues with accessing your Workforce account to obtain paystubs or W-2s in QuickBooks Online. I'll help you find the right channel to address your concerns.

If you have already used your email credentials to log in to QuickBooks Online, you will need to use a different email address to access your QuickBooks Workforce account. We recommend using your work email address for QuickBooks Online and your personal email for Workforce. This will help you keep your personal and professional accounts separate and organized.

Since you prefer not to use your personal email address for work, you may send feedback to our product development team. We would appreciate your feedback regarding any changes you may have experienced. 

Our product development team will review your suggestion and may consider adding it in future updates. To submit your suggestion:

1. Select Settings, then Feedback.
2. Enter your comments or product suggestions. 
3. Then select Next to submit feedback.

Please know that we listen to customer feedback and use it to enhance our services.

Additionally, here are some articles that you can read to see and print your pay stubs online or in the Workforce mobile app. You can also see your time off balances and year-to-date pay, and how you can invite your employees through QuickBooks Desktop Payroll to see and print their own pay stubs and W-2s online.in QuickBooks Online: 

• View your pay stubs, time off, and year-to-date pay in QuickBooks Workforce
• Invite your employees to QuickBooks Workforce to see pay stubs and W-2s if you use QuickBooks Deskto...

Thanks for letting us know your experience. I'm here to help you some more if you have further questions or need clarification about your Workforce account in QuickBooks Online Payroll. Have a good one.