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Accountant1233
Level 2

QB Enterprise Contractor Payroll

We use QB Enterprise Contractor and previous to the July update I was able to add an employee with their ITIN number and then update it once they brought me their SSN. Since the update I am no longer able to add them with an ITIN number. It tells me that it is not valid. Has anyone else had this happen?

3 Comments 3
ShiellaGraceA
QuickBooks Team

QB Enterprise Contractor Payroll

Hi @Accountant1233,

 

I have some information about adding ITIN in QuickBooks Desktop. You'll want to make sure you're using the correct format when entering ITIN. That should include the dashes.

 

If you've verified the format, try running reboot.bat

 

Contact our Customer Care Support if you're still getting the same result. Here's how:

 

  1. Go to Help at the top menu and select QuickBooks Desktop Help.
  2. Select Contact Us. It'll route you to our support page where you can select a topic for your concern.
  3. After selecting a topic, go to the second section.
  4. Click how you want to reach them and enter the necessary details.

 

For additional reference, browse this link. It contains topics with articles and some videos to guide you along: View all help for QuickBooks Desktop.

 

Reach out to us again if you have follow-up questions or concerns with ITIN. I'll be around for you.

BigRedConsulting
Community Champion

QB Enterprise Contractor Payroll

What type of payroll subscription type do you have? This sounds like something included with Assisted Payroll.

 

In any case, you should never add a person to your payroll that only has an ITIN because an ITIN does not give the person the right to work in the United States, and so you cannot legally employ or pay them.  A person must have an SSN, which grants them that privilege.

 

See https://www.irs.gov/individuals/individual-taxpayer-identification-number for more information. The page includes the text:

 

What is an ITIN?

An Individual Taxpayer Identification Number (ITIN) is a tax processing number issued by the Internal Revenue Service. The IRS issues ITINs to individuals who are required to have a U.S. taxpayer identification number but who do not have, and are not eligible to obtain, a Social Security number (SSN) from the Social Security Administration (SSA).

 

What is an ITIN used for?

IRS issues ITINs to help individuals comply with the U.S. tax laws, and to provide a means to efficiently process and account for tax returns and payments for those not eligible for Social Security numbers. They are issued regardless of immigration status, because both resident and nonresident aliens may have a U.S. filing or reporting requirement under the Internal Revenue Code. ITINs do not serve any purpose other than federal tax reporting.

An ITIN does not:

  • Authorize work in the U.S.
  • Provide eligibility for Social Security benefits
  • Qualify a dependent for Earned Income Tax Credit Purposes

 

BigRedConsulting
Community Champion

QB Enterprise Contractor Payroll

@ShiellaGraceA  RE: I have some information about adding ITIN in QuickBooks Desktop. You'll want to make sure you're using the correct format when entering ITIN. That should include the dashes.

 

That is not correct. Which you would know if you had tried it. You do not need to include the dashes when entering an SSN. QuickBooks automatically reformats whatever you enter in the SSN field as an SSN. For example, you can enter any 9 digit number and it will automatically format it as an SSN, or even an ill formatted number like 12-3456789 and it will do the same.

 

Basically, there is no way to enter an SSN in the wrong format. Which you would know if you had tried it.

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