quickbooks pro 2021 upgrade - where are payroll tax forms?

Good morning, @ap. 

Thanks for reaching out to the Community for support. I'm happy to lend a hand with locating your payroll tax forms. 

Since you've stated that you recently updated your QuickBooks to 2021, did you change computers during this update or move your company file location? QuickBooks Desktop saves all payroll forms in a secure folder on your desktop in the same location as your company file. If you moved your file or upgraded on a different computer, it's very likely that the payroll file wasn't moved with the company file and that can cause the employee tax forms to not show for you. 

I recommend contacting our Payroll Support Team. Our Payroll Support can review your account in a secure environment and has the tools available to remote into your computer to help locate the payroll folder. I've included some steps to connect with support below. 

1. Open QuickBooks.
2. Go to Help, then choose QuickBooks Desktop Help.
3. Hit Contact Us.
4. Give a brief description of your issue and tap Let's talk. 
5. Choose a way to connect with us (Chat, Callback, Etc.). 

In the meantime, you can check out Locating Backups and Company Data Files for more details about locating files in QuickBooks Desktop. 

Please let me know if you have additional questions or concerns. I'll be here every step of the way. You can reach out to the Community at any time. Take care and have a wonderful week ahead! 

oh wow, i didn't even think of that. i did NOT change computers, but did have to upgrade windows. I do have a backup. i will go digging through that for the pdf's i am looking for. If i find those pdf's, is there a way to reintroduce them into the quickbooks software, the way we are used to?

thanks so much for the reply, suggestion, and help!

I have located the pdf files from the old version of windows and the old version of QB. is there a way to integrate those tax filing forms back into the current version of QB? So they are viewable from within the QB software? 

I hope this question makes sense to others.

Thank you.

Thanks for checking in with us, ap.

The option to integrate the previous tax filing forms back into the current version of QuickBooks is unavailable. If you have a backup company file (.qbb), just restore your file in QuickBooks Desktop. Then, go to the saved tax forms under the Filing History in the Payroll Center. Here's how: 

1. Click on the Employees menu.
2. Select Payroll Tax Forms & W-2s, then click Process Payroll Forms.
3. Under Filing History, find the prior year's payroll. 
4. Click on the link under the Saved PDF column. 

Also, copies of your tax forms are available in the Payroll Tax Center (PTC) through QuickBooks. Also, you can request copies of tax forms as long as you are:

• Inquiring about a quarter that has already been filed (usually 45 days after a quarter has closed).
• Requesting tax copies for quarters in which you were using Intuit payroll service.

To learn more about this one, see the Request copies of tax forms article. If his option is not best for your business, you'll want to check for a third-party application that can help you integrate the previous tax filing forms into QuickBooks. You can check out the apps that are compatible with QuickBooks at this link: https://desktop.apps.com/home. Any questions about integrating the app into your software are best handled by the third-party app provider.

To keep updated with any upcoming QuickBooks updates and enhancements, feel free to visit these blogs:

• QuickBooks Resource Center
• The QuickBooks Blog

I'll be right here to continue helping if you have any other concerns or questions about QuickBooks. Assistance is just a post away.