My employee has accepted the invite and has the app, but he gets this message: "Mobile time entry restricted. Contact your admin to change this setting or use our web experience." Then in big letters: Clocked out.
I've checked the "permissions" settings, and the option for "mobile time entry" is checked, but it's in grey, and I can't change it even if I wanted to. (For comparison, the option to "View "Who's Working" for all team members" is a blue check, and I can change that if I want to...)
Anybody have any ideas? Thank you!