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User_In_Virginia
Level 1

QuickBooks Workforce Not displaying PTO

So this issue has been ongoing since 2019.....really??

Unbelievable!

 

Here is the QuickBooks Workforce accountant/bookkeeper view - it is beautiful.

Clearly this is prepared by an accountant/bookkeeper:

Quickbooks Workforce Accounting Bookkeeper view beautiful.png

Below is what the employee receives as a paycheck stub!  What a joke.  Clearly this output was created by an IT computer programmer who is clueless on HOW TO present financial information!! 

NOTE:  Missing information

NOTE:  Disorganized

NOTE:  No use of comma in the $ amount figures.

The list goes on!!!!  SERIOUSLY!!!  Quickbooks Workforce should be ashamed.  This could be fixed in a day.

Quickbooks Workforce Employee Paystub view Horrible.png

 

 

OK.  Let's watch the QuickBooks Workforce response.  It will be the generic blah blah blah, thank you for the feedback, blah blah blah, I'm just here to appease and patronize you, but not really resolve your concerns or needs.

Let the timer begin.......

Clark_B
QuickBooks Team

QuickBooks Workforce Not displaying PTO

Having issues regarding the paycheck stub will surely delay your working progress, @User_In_Virginia. I know how important it is to show the paycheck stub properly or to have the PTO displayed.  

 

As much as I'd love to help you with this, we're unable to check your account here in the Community space for security reasons. That said, I'll route you to your dedicated support. They have the tools to review and investigate what's causing this problem and guide you on a possible fix.

 

You can use this link to chat with our Workforce Support agents: Workforce Direct Chat link.

 

For future reference, check this article to learn how to export reports to Excel from QBDT: Export reports as Excel.

 

If you have any other concerns about the paycheck stub or anything else related to QuickBooks, feel free to ask me, @User_In_Virginia. I'll assist you in any way possible.

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