Hello there, Arnold. We'll point you in the right direction to get your current QuickBooks Desktop (QBDT) subscription.
Before anything else, please know this isn't the experience we'd want you to have when using the program.
Let's make sure your QuickBooks Desktop is active and updated to the latest release.
If all the details are active and up-to-date, I recommend contacting our phone or chat support team for QuickBooks Desktop. They can provide further assistance and check on your account to ensure that the status is set back to active, allowing you to resume working in your company file.
Here's how:
- Open QuickBooks and click the Help menu.
- Select QuickBooks Desktop Help.
- On the pop-up screen select Contact Us.
- Click the Search for Something Else button then type your concern in the Ask Us Anything box.
- Hit Search then scroll down to get your contact options.
To obtain their contact details, please refer to this article: Contact QuickBooks Desktop Support.
You can also read this article about managing direct deposit: Set up and manage direct deposit for your contractors.
If you need anything else about Direct Deposit, let me know in the comment. I'll be right here to help you with your payroll and all other things in QuickBooks. Have a great day.
