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stylesfamily440
Level 1

Ran payroll as usual and it shows processed. But the deposit to the employee's accounts have still not gone in. Money is available in the business account.

Usually the deposit shows up for employee's the morning of pay day but not today?
2 Comments 2
lauriedtriano
Level 3

Ran payroll as usual and it shows processed. But the deposit to the employee's accounts have still not gone in. Money is available in the business account.

Quickbooks says will be deposited by end of day, unbelievable to me that a mass email was not sent out to all payroll clients outlining the issue proactively vs. us all having to field calls from all our clients!  This is a HUGE error on QuickBooks part.

Kristine Mae
Moderator

Ran payroll as usual and it shows processed. But the deposit to the employee's accounts have still not gone in. Money is available in the business account.

Hi, Lauriedtriano.

 

We were alerted to a third-party issue with direct deposit processing this morning that has delayed the deposit of employees' paychecks into their accounts. The issue has been resolved and your employees should expect to see the funds available in their bank account by end of the day today. We know how critical each paycheck is to your team. This is, even more, the case in our current environment. Thank you for your patience as we focus to ensure your employees’ funds are available as soon as possible.

 

Feel free to let us know if you have payroll concerns. We're around to help you.

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