Random Deductions Inserting themselves into Payroll

It's fantastic to have you here, @svincent15,

I wasn't able to view the photos you have attached on your post. It would be great if you can save it again so I can check on it for you.

In the meantime, I can help you correct this random item on your employee's paycheck.

First, let's find the recurring item on the employee's profile. Any information that is automatically added on the transaction sources out from their information inside QuickBooks. To check that, follow the steps below:

1. Go to the Employees menu then Employee Center.
2. Double-click the employee name and go to Payroll Info.
3. The payroll items under the Additions, Deductions and Company Contributions section will show  as the Other Payroll Items n the paycheck.
4. Find the Child Support item there then manually remove it by backspacing the characters. 
   
5. Hit OK when done.

Once that is corrected, create a liability adjustment to remove the Child Support deduction from your books. Do this on of after the incorrect deduction is paid to the employee.

Simply go to the Employees menu and tap the Payroll Taxes and Liabilities tab to choose Adjust Payroll Liabilities. Here's an article with the complete steps on how to create an adjustment: Adjust payroll liabilities.

To determine the amount to adjust, use the Payroll Detail Review report. It provides detailed information about how QuickBooks calculates tax amounts on employee's paychecks.

Here's how to generate the report:

1. Go to the Reports menu, and pick Employees & Payroll from the list.
2. Select Payroll Detail Review.
3. At the top of the report, click on Customize Report button.
4. From the Display tab, select a date range from drop down list or fill out the From and To dates.
5. Proceed to the Filters tab. Find Payroll Item from the list and tap Multiple payroll items. (See screenshot.)
   
6. Click the child support item from the list.
7. Once done, click OK twice.

Update me anytime if you need further help or have other questions with anything else in QuickBooks. Have a wonderful and productive week!

For you or any others that have this issue and the QB help suggestion on this thread did not help, this is how I was able to solve this issue:

-Employee Center

-Select the employee you need to edit and double click to bring up their employee information screen

-Select the Payroll info tab

-In the upper right hand corner there is a "taxes" button- click on it

-There will be tabs at the top for Federal, State, and Other- Click on the Other tab

-There will be an item list on this screen.  See if the items that keep showing up are listed there.  Click on/highlight the one you need gone and hit the delete button.

-Click OK to save.  

I had 7-8 employees with the same issue and this fixed it.  The fix that the QB help employee responded with may work for some but the area they directed you to is not where these items ended up being for me.