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DANad
Level 1

4/30/21 direct deposit issue

I've been watching the boards, support site and all the things.  Just making sure my concern is heard that ALL of our clients were affected today - we're a CPA firm that helps small businesses - mostly churches - and one of the tasks we take care of is payroll.  We're doing our best to be gracious but this is tough.  :-(  Hope it truly gets worked out by the end of today for everyone's sake.

1 Comment 1
MarsStephanieL
QuickBooks Team

4/30/21 direct deposit issue

Hello, @DANad.

 

We were alerted to a third-party issue with direct deposit processing this morning that has delayed the deposit of employees' paychecks into their accounts. The issue has been resolved and your employees should expect to see the funds available in their bank account by end of the day today. For more details about this incident, please check out this page: http://status.quickbooks.intuit.com/incidents/jnhwslhtskgd.

 

We know how critical each paycheck is to your team. This is, even more, the case in our current environment. 

 

Thank you for your patience as we focus to ensure your employees’ funds are available as soon as possible.

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