cancel
Showing results for 
Search instead for 
Did you mean: 
lori-smith-foley
Level 1

Anyone have payroll fail

Our payroll still says scheduled this morning. It should say processed and deposits should be there already
3 Comments 3
MG1289
Level 3

Anyone have payroll fail

My employees have not received their Direct Deposit either.

shaymond01
Level 2

Anyone have payroll fail

Same here.  No post from QB and can't get a call back from support either.  So much for "full service payroll" :(

Tori B
QuickBooks Team

Anyone have payroll fail

Hello everyone. 

 

Thank you all for reaching out to the Community and sharing your concerns.

 

This matter has been brought to our Engineering Team's attention. They advised that this has happened due to the banking federal holiday yesterday. Customers that processed payroll after 5 PM the day before the federal holiday will not have had the same money payment process until 5 PM on the day after the holiday, if the payment qualifies for same day payment. If you do not qualify for same day payment, your employees will be paid Monday. 

 

Feel free to check our status page for additional updates:

 

 

Please let me know if you have any additional questions or concerns. Take care! 

 

 

Sign in for expert help
Ask questions, post replies & join our community of QuickBooks users.

Need to get in touch?

Contact us