Thanks for bringing this up in the Community, @eagleeyelawncare.
To follow up on your case, I suggest reaching out to our support team again. Here's how:
- Log in to your QuickBooks Online (QBO) company.
- Navigate to the Help (?) menu.
- Open the Search tab and select Contact Us.
- Pick a topic to connect with the appropriate support.
- Choose the Chat or Callback option.
![391c718e-a3bf-4e18-b0b5-567e382f26a3.default.png 391c718e-a3bf-4e18-b0b5-567e382f26a3.default.png](https://quickbooks.intuit.com/learn-support/image/serverpage/image-id/101147i2ECA14E8AAA276CA/image-size/large?v=v2&px=999)
Could you give more details about the information you want to update? This will help me provide more targeted steps.
For now, I recommend checking out these articles for guidance on updating your account info and requesting a new debit card:
If you have any other QBO-related concerns, feel free to share them here in our space. We're here to help in any way we can. Take care.