Hi there, practiceacctg.
Welcome to QuickBooks Community. This isn't the kind of impression that I'd like you to have, and we know how much time it can take when something isn’t working the way you need it. With this, I'll be sharing details about the status of the issue in changing direct deposit for payroll.
The problem of being unable to change the bank account for payroll direct deposit is still reported as an ongoing issue. Please know that our product engineers are now working to fix this as soon as possible.
Once you already contacted our support team and a ticket has been raised, rest assured that you're now added to the list of affected users. You'll receive updates through email once the issue is resolved. You can also send or reply to them using the existing email to check for the status of this matter. Also, you may reach out to our support again if you need more details about the case.
You may refer to this article to view various details on what are the steps that you'll have to perform in case you get an error message about direct deposit limits when you process payroll: Get help if you’re over a direct deposit limit.
Don't hesitate to post again if you have additional queries about changing your bank account for payroll direct deposit. I'm always here to help.
