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I guess I messed up and didn't get my direct deposit for payroll processed in time. QB showed it processed but I received an email saying it wasn't going to deposit their checks in time. Is there a way to stop the DD so I can write a paper check to the employee. The email says funds will be withdrawn tomorrow
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Thanks for getting in touch with the Community, jaciet62.
Since you've already sent your payroll to Intuit, you can void the paycheck. Depending on your processing time, the debit from your bank account for payroll taxes and direct deposit may not be stopped.
Here's how to void direct deposit paychecks:
If you're unsure of your direct deposit's current status, and would like to check it before voiding, I'd recommend getting in touch with our Customer Care team. They'll be able to pull up the account in a secure environment and discuss your transaction's status.
You can refer to our Create & run your payroll article for detailed steps on creating paper checks.
I've also included a detailed resource about voiding paychecks which may come in handy moving forward: Edit, delete, or void employee paychecks
If there's any additional questions, I'm just a post away. Have a great day!
Thanks for getting in touch with the Community, jaciet62.
Since you've already sent your payroll to Intuit, you can void the paycheck. Depending on your processing time, the debit from your bank account for payroll taxes and direct deposit may not be stopped.
Here's how to void direct deposit paychecks:
If you're unsure of your direct deposit's current status, and would like to check it before voiding, I'd recommend getting in touch with our Customer Care team. They'll be able to pull up the account in a secure environment and discuss your transaction's status.
You can refer to our Create & run your payroll article for detailed steps on creating paper checks.
I've also included a detailed resource about voiding paychecks which may come in handy moving forward: Edit, delete, or void employee paychecks
If there's any additional questions, I'm just a post away. Have a great day!
Thank you for your help. I was able to contact the customer care team and they were able to get everything fixed for me. Thank you for the suggestion
Hello, jaciet.
We in the Community are extremely happy that you were able to find my colleague's post helpful and able to resolve your issue. We're more than happy to help you if you need more assistance.
If you need tips and resources to manage your QuickBooks Online account and finances, feel free to visit our Support page to learn more. This provides information to help your navigation experience be more effective.
Keep us posted if you have other questions or concerns. I’m here to help you out. Take care and have a great day!
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